It escalated from there, but the long and short of it is, we ended up paying the $45.
Awesome people, very friendly
Avoid them - they are there to rip you off - and if you are foolish enough to walk in their door, ask them for a written estimate before they touch your car. But they will charge you $45 to spit in your eye, as they did with me. (Not literally)
And like so many Yelp reviewers before me, I regret that I have to give them the minimum one star, as zero stars is not an option.
In most places, a shop would have provided us with an estimate. Here, we say "You might have mentioned it before you started the work" to which they of course slyly respond "You should have asked" (presumably their standard customer service amount).
We had a battery covered by warranty through Interstate, and since they are the only Interstate battery dealer in the area, we came here. They offered to check the battery (although first they did not seem to have the time to get to us today). So they tested the battery (as ANY other place has done for us for free over a lifetime of getting cars serviced) - claiming there is nothing wrong (our prior battery test had indicated under 40% power). And after their 3 minutes of work, I asked what we owed them - as a courtesy. And they tell me $45. (Their minimum service charge).
When my car broke down 5 hours from home, the tow truck guy recommended this shop. They quickly assessed the problem and got back to me with an estimate. The price was extremely good and the work was quick, and they even managed to find the parts for cheaper than their estimate. They kept the car in the back until I was able to make the trip to pick it up again. I never saw a single employee in person, yet it was one of the best repair shop experiences I have had!
Libke Auto Specialists is a US Car Repair based in Woodruff, Wisconsin. Libke Auto Specialists is located at Woodruff, WI 54568, USA.
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